FAQS
FAQ
Do you design and make the pieces yourself?
Yes. Each piece is designed and handcrafted by me in small productions.
Where are they made?
In Inca (Mallorca), in my own atelier.
What fabrics do you use?
I work exclusively with fabrics and accessories made in Spain and Italy, certified with OEKO-TEX® Standard 100.
This ensures materials that are safe for the skin and responsibly produced.
Do the pieces include padding?
Yes, all pieces include removable padding.
Are they lined?
Yes. All pieces are fully lined.
Light colours include a triple layer for extra coverage.
Do you have a physical store?
No, sales are exclusively online.
How do I choose coverage?
You can choose between:
- Classic — more coverage, refined finish
- Brazilian — lighter, more flattering effect
- Thong — minimal coverage, more defined silhouette
If you need help, I can advise you personally.
What size should I choose?
Please check the size guide before ordering.
If you are between sizes, feel free to contact me.
Can I customise my piece?
Yes, some designs allow customisation (coverage, straps or specific details).
Please contact me directly.
Are the pieces limited edition?
Yes. All pieces are produced in small quantities.
Returns & exchanges
You can request a return or exchange within 14 days of delivery.
Conditions:
- Unworn
- In perfect condition
- Original packaging
- Tags intact
- Hygiene seal not removed
Important:
- Return shipping costs are the responsibility of the customer
- Original shipping costs are non-refundable
Shipping
Spain (Mainland & Balearic Islands)
€6 — Free from €300
Canary Islands, Ceuta & Melilla
€12 — Free from €300
European Union
€12 — Free from €300
Rest of the world
€30 — Free from €400
Duties & taxes
Orders within the EU have no additional costs.
Orders outside the EU may be subject to duties and taxes, payable by the customer.
Need help?
WhatsApp: +34 871 24 21 08
Email: info@norachantre.com
Invoice
You can request an invoice by emailing info@norachantre.com
